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Hello, something happened yesterday when one and the same device was used by two different users.

Rori
Rori Posts: 2

Level 1

Now the users progress was equalized and both players are over level 930 while this was previously not the case, e.g. User: penduca@yahoo.com has reached level 930 which was the real progress but User: rada_lazarova@abv.bg is also now at the same level 930 when yesterday the real progress was around level 680-690. Can something be done to correct this - restore the progress of user rori, rada_lazarova@abv.bg as there many wonderful games to play. Thank you in advance!

Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    Once the game has synchronized with Facebook its not possible to reverse, you should always make sure that you log out of your Facebook account  in order to avoid synchronising with the wrong Facebook account. 

    Facebook saves whatever level is highest, so it will only show 930 now sorry. 

  • Rori
    Rori Posts: 2

    Level 1

    Once the game has synchronized with Facebook its not possible to reverse, you should always make sure that you log out of your Facebook account  in order to avoid synchronising with the wrong Facebook account. 

    Facebook saves whatever level is highest, so it will only show 930 now sorry. 

    Please, please restore the User rada_lazarova@abv.bg progress at 690. Many, many thanks!

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