Troubles with some games

Sara_R.

Good morning, in the game Farm Heroes Saga at the level 272 I had tutti all the animals (crow, bat and a spider) for completing the level, but when I play at the others levels and I want to select an animal because you help me pass that level appear the message: unlocks at level 272, but I have collected all the animals: how is it possible?

When I play Candy Crush Saga on my smartphone (not I-phone) the app doesn't start! I tried to uninstall and reinstall but the situation is the same!

Thank you, Sara

MarkHawk

Hi Sara,

I have checked your game account and located the issue. You will now have all animal helpers available in the game.

Kind regards,

 - Mark, Team King Care

Sara_R.

Hi Mark, but I have collected tree stars in the level 272!