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I have payed for goldbars but did not get them . they are payed , please help .

Jeanne_Bakker
Jeanne_Bakker Posts: 1

Level 1

I have payed for goldbars but did not get them . they are payed , please help .

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Jeanne,

    I am sorry that you have experienced an issue with your purchase in Farm Heroes Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

  • Nikki1977
    Nikki1977 Posts: 1

    Level 1

    I payed $2.99 for help on lard levels. I did my receive my gold bars. With the bundle that I payed for

  • Lady_Choo
    Lady_Choo Posts: 26,262

    welcome to the community @Nikki1977

    I am sorry you have had this experience, you would need to contact player support as they have access to your account that we don't and they will be able to see what is going on and sort the issue for you 🙂

    https://soporto.king.com/contact

  • La Ley
    La Ley Posts: 2,691

    When I have had issues with a purchase I have reached out to customer service and they have been very helpful

Hey! Would you like to give us your opinion?