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All my king games candy crush soda crush etc keep crashing as soon as I start to play

Janice_Burke
Janice_Burke Posts: 1

Level 1

Candy crush, soda candy and all my kings games keep crashing as soon as I start to play can you help me 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Janice- Welcome to King Care. I am sorry that you are experiencing a problem with your games crashing, I can understand this must be frustrating? What type of device are you playing on? 

    Here are some threads that may come in handy for you :-) 

    https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

    https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

    Let me know how you get on! Have a lovely weekend. 

  • kingmae
    kingmae Posts: 3

    Level 1

    edited August 2016

    I have this same issue, have tried all the fixes, etc. and yet it continues. How many more people have to have this problem, lose $ and time before King decides it is their apps/programming that may need to be looked at. I am seeing this issues posted all over the net. I am about to stop playing your games altogether if this doesn't get corrected. I bet I am not alone in that thought either. 

    These games also love to crash while in the middle of playing a board too...so frustrating!

  • kingmae
    kingmae Posts: 3

    Level 1

    edited August 2016

    Hi Janice- Welcome to King Care. I am sorry that you are experiencing a problem with your games crashing, I can understand this must be frustrating? What type of device are you playing on? 

    Here are some threads that may come in handy for you :-) 

    https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

    https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

    Let me know how you get on! Have a lovely weekend. 

    I have this same issue, have tried all the fixes, etc. and yet it continues. How many more people have to have this problem, lose $ and time before King decides it is their apps/programming that may need to be looked at. I am seeing this issues posted all over the net. I am about to stop playing your games altogether if this doesn't get corrected. I bet I am not alone in that thought either.
  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi kingmae- I am sorry that you are also experiencing some freezing problems, what model of device are you playing on? 

  • kingmae
    kingmae Posts: 3

    Level 1

    edited August 2016

    Hi kingmae- I am sorry that you are also experiencing some freezing problems, what model of device are you playing on? 

    iPad mini all up to date & iPhone 5s all up to date...
  • Sues
    Sues Posts: 2

    Level 1

    Hi kingmae- I am sorry that you are also experiencing some freezing problems, what model of device are you playing on? 

    I have the same issue & also have iPad mini

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