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Hi there- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem with your game crashing. What model of device are you playing on?Β https://support.apple.com/en-us/HT201296Β
Please could you try the troubleshooting steps here and let me know how you get on?Β
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Have a Farmtastic Sunday! :-)Β