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I reported this twice and all I get is an email that goes to questions and answers. This does not help me at all. Farm heroes and candy crush saga have both lost all progress when I attached to face book.
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Hi Jenny,
I am sorry that you have experienced an issue with your game progress. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care