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Facebook connection fails

De_Maier789
De_Maier789 Posts: 2

Level 1

It's now months that I have this issue with Farm Heroes Saga - and only with Farm Heroes, others like Candy Crush are working fine.

Everytime I try to sync, the Facebook window will pop up, I enter my e-mail and password and will get the information that Farm Heroes is already authorized. I am redirected to the app but still not connected.

This means that every time I gain a new animal it will be deleted by the time I open the app anew.

Please give me advice, I already checked Facebook without success.

Answers

  • De_Maier789
    De_Maier789 Posts: 2

    Level 1

    edited September 2016

    I saw a moderator post about this issue a while back but I can't find it now. I remember them saying it was a Facebook issue. If you make sure you're logged into the right account in the Facebook app and also in your browser also. 

    If this doesn't work I can only think to delete both apps and start the sync process again. 

    Thanks for your answer. Deleting didn't help :(I use Facebook only as website and don't have the FB app.

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