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Why can't I buy gold coins? All info on credit card is up to date.

Roz-3
Roz-3 Posts: 9

Level 1

There Was a Problem Processing Your Payment: Sorry, but we're having trouble processing your payment. You have not been charged for this transaction. Please try again.

Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    Might have been a connection or server issue. Or something to do with your card. 

    Maybe try a transaction in another King game if you play any, or check with your bank that your card is okay. 

  • cicelycool
    cicelycool Posts: 2

    Level 1

    KingsPinn said:

    Might have been a connection or server issue. Or something to do with your card. 

    Maybe try a transaction in another King game if you play any, or check with your bank that your card is okay. 


  • cicelycool
    cicelycool Posts: 2

    Level 1

    The card is fine and all of the games have been converted to Barbados dollars and the game is not allowing me to change cards either. There is no connection or server issue otherwise I would not be able to talk to you.
  • Lady_Choo
    Lady_Choo Posts: 26,365
    What game store are you using @cicelycool? Its usually something to do with them, such as google for android and ios would be itunes. The game usually just links you to which ever payment store it is you are using. 

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