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Missing animals
Marika_Minina
Posts: 4
Level 1
in Support
I am missing 2 animals even the level is completed with 3 stars. Level 692.
I am missing 2 animals even the level is completed with 3 stars. Level 692.
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Answers
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Are you talking about companions or something else?
If it's the companions I've read that disconnecting and reconnecting to Facebook/Kingdom can make them appear.
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yes companions but unfortunately connecting disconnecting does not help and they are missing on all 3 device i have even the level is completed with 3 stars. I am now level 1257 alreadyAre you talking about companions or something else?
If it's the companions I've read that disconnecting and reconnecting to Facebook/Kingdom can make them appear.
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Hi KingsPinn! Not companions on this particular level, Marika is talking about the animals, you get 3 if you achieve 3 stars, these 3 animals help you produce more fruit, break webs or whatever is needed, on further levels.
But Marika, can you take a screenshot of the end of the level or a screenshot by clicking on the level showing the 3 stars?
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Yes, I see your score and I just replayed the level and you definitely have enough for 3 stars. Let me see if I can get some help from a King customer care moderator, because they are able to view your account as I am unable to view your account.
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thanks
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After chatting with a customer team representative, they've advised you email them though the game
Open Farm Heroes Saga
-Tap on the settings icon in the bottom left corner.
-Tap on "contact us"
Also, let them know you have a screenshot.
-Now make sure that the correct email address is populated and then add some information about the problem
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oh i will try that, thanks a lot for your advice
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You're welcome Marika, they're very good at getting back to you when you email through the game. I hope they fix this for you!
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Sorry KingsPinn, is that what they're called? Companions? I never knew that all this time playing the game! I thought you were referring to her "friends". Sorry about that!Are you talking about companions or something else?
If it's the companions I've read that disconnecting and reconnecting to Facebook/Kingdom can make them appear.
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Sorry KingsPinn, is that what they're called? Companions? I never knew that all this time playing the game! I thought you were referring to her "friends". Sorry about that!Hi KingsPinn! Not companions on this particular level, Marika is talking about the animals, you get 3 if you achieve 3 stars, these 3 animals help you produce more fruit, break webs or whatever is needed, on further levels.
But Marika, can you take a screenshot of the end of the level or a screenshot by clicking on the level showing the 3 stars?
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