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Level 1
Since my last question and reply from customer care about game crashes (after bonus game pop-up display), I was able to play without any issues for over a month (bonus games included), even though they said the issue is my older phone not supporting regular updates of the game.
All of a sudden, since bonus game popped up, it started crashing again! This time I was somehow able to finish the bonus game, but now it won't open the last package for me and give me a reward!?
It seems like there is some sort of bug related to bonus games.