Connected with Facebook - Level 1 again!!

Seepferdchen2000

First, I played Farm Heroes Saga and Candy Crush Saga only on my Smartphone. In both games, I was higher than Level 1000. Today, I've just finished the Europa Event (Candy Crush). One hour ago, I tried to connect and play in Facebook for the first time. Now, I habe to start with Level 1 again, in both games! I tried to cancel and restart the app on my smartphone, but the probleme is still there. What can I do? Sorry for my english, i hope you understand my question.

StuckInATree

Were you connecting to Kingdom before you connected to Facebook or did you also never connect to that before?

Seepferdchen2000

Were you connecting to Kingdom before you connected to Facebook or did you also never connect to that before?

As soon as I know, I was never connected to Kingdom before. I only got the app from google play on my smartphone and played the game.