I lost my progress. I was at level 793 and suddenly i had to start at level 1.

Slimmeke_Slim

Something went wrong when i changed my ipad. Al of a sudden i lost my progress. I was at level 793 and had to start again at level 1. When i play on facebook (with safari or firefox) on a pc, i'm still at my level 793. Could you tell me what is the problem? I looks like i'm logged in with a different account on my ipad and on my pc but that is not the case.

Yours Sincerely

Slimmeke Slim

StuckInATree

As long as you actively connected your game to either Facebook or Kingdom, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up.

If you appear to be logged in as someone else, try this out: go into Safari and make sure you are logged into your FB account from the FB site directly. If you've already done that, clear cache from Safari and try again. When you hit connect in the game it should sign you into that account.