I can't download Paradise Bay

Sue_Pope

I am trying to download Paradise bay, but it keeps telling me to log in to my Google account and I have. I don't know what the problem is, because I was able to download Candy crush saga and play it just fine, but not Paradise bay and I don't know what the problem is. I

MarkHawk

Hi Sue,

Thank you for using King Care.

Kindly post your question on Paradise Bay's website located here: http://paradisebaygame.com/ 

You can either post in the forums: http://paradisebaygame.com/forums or contact the support staff directly: http://paradisebaygame.com/support.html 

Kind regards,

- Mark, Team King Care

Lady_Choo

Personally I would submit a ticket like in the link Mark gave you as the forums are not always monitored by King people. 

It could be your device isn't able to handle it, or there could just have been an error at the time but they will be able to tell you more. 

Just out of interest, I know I have the same issue sometimes with the Farm Heroes game when I have to format my tablet, it suddenly cannot download the game I played for months as it is "Incompatible" with the one in the google play store. Have you googled your issue, sometimes there will be a link in a thread that will direct you to a game download link, that IS in the google play store, but hasn't shown the first time. I don't know why it happens. 

Do you have an account connected to Facebook? Sometimes players have reported success with sending the game to their mobile.

And finally, if you have windows 10, you can download it to a computer, or if not, there are android emulators which you can download as though you are using a tablet but on computer.

I hope you get it sorted soon!