Why cant I log on to Farm Heroes Saga and Candy Crush Soda Saga?

Regina_Meschell

I am playing these games on my Kindle Fire Tablet.  I am logged on to the King network, but about 3-4 weeks ago Farm Heroes Saga and Candy Crush Soda Saga disconnected from Facebook and whenever I try to reconnect I get "failed to connect to facebook" message.  This is preventing me from playing with my friends, receiving lives/gifts from my friends or sending lives to help my friends.  Now on Farm Heroes Saga it doesnt register that I have passed level 780 with 3 stars so my farm animals do not show up on the levels i can use them on.  Currently, I am on level 788 which means I should be seeing my farm animals on the levels I can use them on.  Please advise!! Is there something going on with these two games since they are the only ones I cant connect to with Facebook.  Thanking you in advance for your help.

StuckInATree

Try going through some of the suggested troubleshooting for Facebook connection issues: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android