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Facebook Issue

Kandy_Grainger
Kandy_Grainger Posts: 4

Level 1

A couple of weeks ago, my Facebook connection was lost and I have not been able to reconnect.  I watched the video and did all the things that was suggested to fix the problem, but I am still unable to log on. Thank you for your assistance.

Kandy

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Kandy!

    Have you tried from another Internet connection? If possible then try 3G/4G instead of WiFi.

    I also suggest you reboot into safe mode so you can check if there's any apps that interfere with the game.

    Check this article on how to do a reboot into safe mode: http://beebom.com/how-boot-android-safe-mode/

    Cheers

  • Lady_Choo
    Lady_Choo Posts: 26,384

    Hi Kandy, there was an issue last weekend where people couldn't connect. Have you tried uninstalling your game and reinstalling it after rebooting? You will lose saved boosters though. I see you have tried all, can you access your account on another device?

Hey! Would you like to give us your opinion?