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Farm hero

Smiles9378

Unable to proceed past the prompt "Click on this Egg Cracker booster to crack unopened eggs!" as there is nothing inside the yellow square to click and no region within or around it is clickable. Can only forcefully close down Farm Saga Heroes.

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ElenaG

Hello all,
I have been asked by the game team for some further information.
Could you please run through the troubleshooting steps here first:
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
If this doesn't resolve the issue could you please let me know what browser you are using and also the version number and your operating system (e.g Windows 8)
Thank you for your co-operation.
Kind regards,
Johnny

I have the same browser as Smiles9378. Also I can't open the link you gave before.

Smiles9378

Hello all,
I have been asked by the game team for some further information.
Could you please run through the troubleshooting steps here first:
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
If this doesn't resolve the issue could you please let me know what browser you are using and also the version number and your operating system (e.g Windows 8)
Thank you for your co-operation.
Kind regards,
Johnny

Any help with this yet

Lady_Choo

I will pass it on to another King moderator Smiles 9378, sorry I think Johnny has been out of the office

Smiles9378

Any help with this yet

Smiles9378

Browser = safari 9=Version = 9.3.5 (13G36)iOS

Smiles9378

Hello all,
I have been asked by the game team for some further information.
Could you please run through the troubleshooting steps here first:
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
If this doesn't resolve the issue could you please let me know what browser you are using and also the version number and your operating system (e.g Windows 8)
Thank you for your co-operation.
Kind regards,
Johnny

Browser = safari 9Version = 9.3.5 (13G36)iOS

Johnny_Ryall

Hello all,

I have been asked by the game team for some further information.

Could you please run through the troubleshooting steps here first:

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

If this doesn't resolve the issue could you please let me know what browser you are using and also the version number and your operating system (e.g Windows 8)

Thank you for your co-operation.

Kind regards,

Johnny

Smiles9378

Any help with this issue

Lady_Choo

Its the weekend but I am sure Johnny will be back to answer again soon

Smiles9378

Yup that's it .. thanks for posting .. anybody know how to fix

Smiles9378

because the icons are so small now after last updat .. I can't click on the eggs cracker booster to start the game .. so now I can't play because the arrow and square that should be over the egg it's not .. it's off to the side

Smiles9378

It won't let me post a picture .. do you have a Emil I can send it to

Johnny_Ryall

Hello,

Thank you for posting.

Could you please post up a screenshot of the screen you are referring to so that I can look into this for you.

Kind regards,

Johnny