Events-Quests section issue

Mike_Vosko

I have an issue with the Quests subsection of the Events-Quests section on the left side of the screen: the 'hard level' option does not work i.e. keeps zero counter whatever hard levels I executed successfully. The other options are fine.

Please explain what can be wrong.

Johnny_Ryall

Hello Mike,

Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this so we can deal with if offline.

Kind regards,

Johnny

Johnny_Ryall

Hello Mike,

There are a few different promotions taking place in Farm Heroes at the moment.

Could you please post a screenshot to confirm which promotion you have and also so I can see the error.

Kind regards,

Johnny

Mike_Vosko

Hi Johnny

When I look at the Quests section on the left side of the screen, at some points it may say e.g. Win 3 hard level and you will get 1 shovel. 

This option is flexible because in a day or two the game may offer replacing this offer with something different e.g. Win a level with 3 moves left and you will get 500 magic beans. 

If you still prefer to see the screen, please let me know. 

Regards and thank you for working on this. 

Mike

Johnny_Ryall

It could be that these are different events Mike. If you don't mind, could you please post the screenshot.

Thanks.

Johnny_Ryall

Hello.

Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

Kind regards,

Johnny

Mike_Vosko

NOW I NEED REAL HELP

PLEASE stop working on my issues/questions BECAUSE someone replaced my booster counters with count 1 !!! Before that I had about 460 boosters, now just 4 !!! The lost numbers from my memory were (although I could be wrong):shovel=85, tractor=113, '+1'=160 , rabbit=97 , egg=1

Johnny_Ryall

Hello Mike,

Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this so we can deal with if offline.

Kind regards,

Johnny

Mike_Vosko

Hi, Johnny. 

I do have access to King inbox

When you say 'offline', does it mean that I should not use my cell at all OR I simply should not use the game at the time frame you will specify? 

Please clarify. BTW, I will not play the game until all counters will be restored AND one more counter - Magic Beans shows now 170 beans instead of 133K (133,000) beans that I had. 

Thank you. 

Wellie

T

Wellie

Events and quests are not working just disappear what should i do, the app is already updated