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Somehow my Farm Heroes Saga on my ipad is syncing with my husbands account instead of mine?

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Sandy_Fredd
Sandy_Fredd Posts: 2 Newbie

I have deleted both Farm Heroes Saga and Facebook trying to correct it but every time I re-install and sync the game to Facebook it sync to my hubby's game even though Facebook is signed into my account. Anyone have any ideas to help me?

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi Sandy- Thanks for posting on King Care. Let's try and get you  back on track :-) 

    Please could you try these steps?

    -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

    -Turn off the device and wait about 30 seconds to clear the cache

    -Open Safari and log in to the correct Facebook account through the browser

    -Open the game and reconnect it to Facebook

    Let me know how you get on, thanks! :-)

    Have a Farmtastic week!

  • Sandy_Fredd
    Sandy_Fredd Posts: 2 Newbie
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    Hi Sandy- Thanks for posting on King Care. Let's try and get you  back on track :-) 

    Please could you try these steps?

    -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

    -Turn off the device and wait about 30 seconds to clear the cache

    -Open Safari and log in to the correct Facebook account through the browser

    -Open the game and reconnect it to Facebook

    Let me know how you get on, thanks! :-)

    Have a Farmtastic week!

    Thanks for your suggestions. It seems to be switching back and forth between my account, my husband's and, some random person whom I have no idea who he is. When I first followed your instructions and reset everything, it loaded some random person's account. I did it again and it loaded my husbands and then it switched to my account. It's all very strange but, for the moment my account is available again.

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