Tried all fixes help !!!!

Laura_Jackman

Candy crush constantly crashing before it even gets to the game. Not installed on a phone but on tablet it's android and it's above the OS recommended nothing to do with apple. Facebook up to date loads of space on tablet so what the hell is wrong. Angry and frustrated ready to ditch all king games 

Wunderbaum

Hi Laura!

Which model is the tablet?

I suggest you reboot into safe mode so you can check if there's any apps that interfere with the game.

Check this article on how to do a reboot into safe mode: http://beebom.com/how-boot-android-safe-mode/

Do also make sure you have the latest version of the games installed from Google Play.

If the problem is still there then you should consider a re-install of the game:

1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)

2) Un-install the app

3) Reboot your tablet

4) Now it's time to download the app and install it again. Find the app on Google Play and click on 'install'

5) After the game has been installed you should now be able to start it normally.

6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.

Cheers

Wunderbaum

Hi Laura!

Which model is the tablet?

I suggest you reboot into safe mode so you can check if there's any apps that interfere with the game.

Check this article on how to do a reboot into safe mode: http://beebom.com/how-boot-android-safe-mode/

Do also make sure you have the latest version of the games installed from Google Play.

If the problem is still there then you should consider a re-install of the game:

1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)

2) Un-install the app

3) Reboot your tablet

4) Now it's time to download the app and install it again. Find the app on Google Play and click on 'install'

5) After the game has been installed you should now be able to start it normally.

6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.

Cheers