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Candy Bombs

Jenechka
Jenechka Posts: 1 Newbie
in Support
Paying for candy bombs and gold blocks and not receiving. This is a frequent error. You can see from my history that I don't regularly pay for this item. Only when I know it is going to complete the level. I have contacted you before about this and I don't understand why it still happens. I have lost pounds on this error!! My latest bill is over £9.00 and it should be £4. Please refund my money and tell me how to stop this happening. You are robbing a pensioner!!!!
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Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi Jenechka,

    I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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