No Facebook connection on any game on any IOS device

Don_Yelton

My daughter has lost Facebook connection for all King games on both of her IOS devices; an iPhone and a iPad. Did all the recommended steps to correct the problem. Facebook is running fine on both devices, Internet connection is via WiFi and working just fine. Rebooted both devices. My IOS devices are working just fine. Any suggestions?

JillyJill

Hi Don, 

Thank you for contacting King Care! I can recommend a couple of threads but you said you followed all of the recommended steps :-( But I'll post a couple here, maybe something in those threads can help you, I surely do hope so! 

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Good luck, I hope these help,

Jilly