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How do i get my reward?

I win the challenge but the final Egg (at 9 level) doesn't open with the reward. What can i do?

TY

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Hi Marcos- Thanks for posting on King Care. Sorry for the delay in getting back to you. I am sorry that you have experienced a problem with our latest feature game.

Have you now received your rewards?

Is there an error message?

Please let me know if you still need a hand :-)

Thanks!

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