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Did not get gold bars I bought

Sasi_Silver_Fox
Sasi_Silver_Fox Posts: 1 Newbie
in Support

Bought gold bars at 1034am eastern time still have not received at 330 pm., how do I get them?

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Answers

  • Lady_Choo
    Lady_Choo Posts: 25,509 Pet Rescue Moderator

    There should be a link in the confirmation email that you will have received on purchase to say that you haven't received them. If not, let us know and we will forward it to a King mod who can check your account. 

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  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi Sasi,

    I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Thanks Tracy for helping out :-)

    Kind regards,

    - Mark, Team King Care

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