Never received my free 2 hours play

Question

Was 3rd place in one of the tournaments on Candy Crush Saga and when I opened chest it said 2 hours free plus some free candy. When I accepted and came to play, I just had my normal 5 lives and nothing else? Where are my 2 free hours. Was really looking forward to this tonight.

Keani · Answer

Hi Carol,

I've sent you a private message, if you could get back to me with the requested information I'll be happy to look into this for you.

Have a great day!

Keani