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I can't get into Candy Saga, Jelly or Soda.

DeeDee_Rau
DeeDee_Rau Posts: 1 Newbie
in Support

First of all I am still getting "An error has occurred and "We are trying our best to fix it".   How long does this take. ?Sometimes I could get in every 2 days.  When I do get into it NOW - it freezes on me.

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hi DeeDee- Welcome to the community. I am sorry for the delay in getting back to you. Are you still experiencing a problem opening your games?

    Are you playing on desktop? Which browser are you using?

    Please let us know if you still need a hand. 

    Thanks! 

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