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Level 1
For a couple of weeks now I have been attempting to play Farm Heroes Saga, there are no special events anywhere, even though I am getting notifications about special events. The Tractor race does not allow me to participate, yet I get notifications that someone else won.
I have attempted to uninstall and reinstall the app, cleared the app cache, checked to make sure my phone is updated, nothing works.
Help!
Hi Lynda Liska,
Thank you for posting this here on King Care.
Not always all challenges and offers will be available for all our players in all our games.
This can occur since most challenges, offers and new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analyze the impact.
The opposite can also happen and some challenges, offers or features might get deactivated after some time.
I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges, offers and gaming elements in the future.
Kindest regards,
Tony - King Care Team
If I am not supposed to have the events available to me, why do I get notification of them?
When the tractor race is going on, why do I get notification that someone else won?
Why if I am playing offline do I not get the beans I have earned, when I always used to?
As it stands right now, nothing is fixing the game, and if things are as you say they are, then the game is no longer enjoyable so I will just find another game to replace it, as well as all my other King games.
Hi Lynda Liska,
Thank you for posting this here on King Care.
Your feedback is important to us and I appreciate it a lot that you chose our community site to do so.
Kindest regards and have a great day,
Tony - King Care Team
On that note Lynda I'd like to check your account.
I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.
Kindest regards and have a great day,
Tony - King Care Team