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Erroneous charge

Sarah_Eskew
Sarah_Eskew Posts: 1 Newbie
The Farm Heroes game locked up and when I double clicked the home button on my phone to kill the app and start over, I received a very fast pop up confirming a purchase had been made and I received a charge to my account. Please remove this charge from my account ASAP.

Answers

  • Lady_Choo
    Lady_Choo Posts: 25,804 Pet Rescue Moderator

    Hi Sarah, thank you for using King care. I will escalate this to a King moderator, they are out of the office today but will be back tommorrow. In the mean time, check your email, sometimes they have a dispute link on the bottom. 

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3

    Hi Sarah Eskew & Chicken Slayer,

    Thank you both for posting and answering here on King Care.

    @Sarah: I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

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