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Keep getting asked to update flash player when it is up to date - suggestions please

Vivienne_Garrick
Vivienne_Garrick Posts: 1 Newbie
in Support

Changed from explorer to chrome and now games won't open - saying i need to upgrade Flash player. Have checked settings and updated 3 days ago - still won't play. On my desktop computer

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Answers

  • Lady_Choo
    Lady_Choo Posts: 25,804 Pet Rescue Moderator

    Hi Vivienne, Flash is not firmly ensconced into chrome, so it  cannot be installed separately. However it sounds like your permissions are not allowing it, and so it is blocking it from working. 

    Try this link I am giving you, see if it helps as it gives some troubleshooting steps for Flash. Although at some point it will probably just start working again as it should.

    Flash issues

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  • Lady_Choo
    Lady_Choo Posts: 25,804 Pet Rescue Moderator

    Also see if there is a little box that says get flash here, hopefully when you click on it, it will ask you to allow. 

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