Tractor Dash Probkems

Belinda_Ryan

Hi, my tractor Dash keeps disappearing and not giving me my prize? I’ve been having problems since Dec. I have won numerous times but if just keeps disappearing and no prize? Getting fed up now and ready to stop playing if can’t be sorted. Had a similar issue with events, although that problem does seem to have been sorted now. Please fix Tractor Dash!

thank you!

Lady_Choo

Hi Belinda, thank you for posting on King Care. 

Firstly we can start with some trouble shooting. 

Turn off your wifi. 

Restart your device.

Restart wifi, open the game.

Log back in.

The reason why it may keep vanishing could be because they are having issues and sometimes if a lot report it, they withdraw it from the game while they try to solve the problem. 

Cezdiamond

These tips are really good thanks, @chicken slayer 

@Belinda please make sure that you have a strong wifi connection, and let us know if you are still experiencing a problem. 

Have a lovely weekend!

Cezdiamond

Hi Belinda, thank you for posting on King Care. 

Firstly we can start with some trouble shooting. 

Turn off your wifi. 

Restart your device.

Restart wifi, open the game.

Log back in.

The reason why it may keep vanishing could be because they are having issues and sometimes if a lot report it, they withdraw it from the game while they try to solve the problem. 

Great tips Chicken Slayer!