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Why does the farm hero tractor race not give winner rewards?

I have won several races and not receive rewards.  A new game starts. 

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,068

    Hi dsmothemon, 

    we seem to have a tractor dash issue at the moment. I am going to give you a link with some basic trouble shooting, if this doesn't work, can you let us know and I will pass on the info to the King team to pass onto the studio.

    Trouble shooting

    https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

    Also to enable us to see patterns, if you could provide us with the following info that would be great! :)

    Make and model of your phone. 

    Ios and App version number (have you checked for updates?)

    Available storage on device

    Thank you :)

  • dsmothermon_
    dsmothermon_ Posts: 4
    edited February 2018

    Hi dsmothemon, 

    we seem to have a tractor dash issue at the moment. I am going to give you a link with some basic trouble shooting, if this doesn't work, can you let us know and I will pass on the info to the King team to pass onto the studio.

    Trouble shooting

    https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

    Also to enable us to see patterns, if you could provide us with the following info that would be great! :)

    Make and model of your phone. 

    Ios and App version number (have you checked for updates?)

    Available storage on device

    Thank you :)

    Problem continues. I am playing on iPad Air2 with 64mg storage. My App is up to date. Software is up to date with 11.2.5.

Hey! Would you like to give us your opinion?