Why does the farm hero tractor race not give winner rewards?

dsmothermon_

I have won several races and not receive rewards.  A new game starts. 

Lady_Choo

Hi dsmothemon, 

we seem to have a tractor dash issue at the moment. I am going to give you a link with some basic trouble shooting, if this doesn't work, can you let us know and I will pass on the info to the King team to pass onto the studio.

Trouble shooting

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

Also to enable us to see patterns, if you could provide us with the following info that would be great!

Make and model of your phone. 

Ios and App version number (have you checked for updates?)

Available storage on device

Thank you

dsmothermon_

Hi dsmothemon, 

we seem to have a tractor dash issue at the moment. I am going to give you a link with some basic trouble shooting, if this doesn't work, can you let us know and I will pass on the info to the King team to pass onto the studio.

Trouble shooting

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

Also to enable us to see patterns, if you could provide us with the following info that would be great!

Make and model of your phone. 

Ios and App version number (have you checked for updates?)

Available storage on device

Thank you

Problem continues. I am playing on iPad Air2 with 64mg storage. My App is up to date. Software is up to date with 11.2.5.