awards are gone

Roger_Paulino

my prizes in the game are gone, I want them back what should I do ??

Lady_Choo

Hi Roger, thank you for using King care.

When you say rewards, do you mean boosters?

When you play on devices any boosters are saved to your phone or tablet not the game itself. So sometimes if its a big update, or you uninstall and reinstall a game then you lose the boosters.

If it was saved ones then unfortunately they are gone, if you purchased them then King can check your account and possibly reimburse you.