Game failing to launch after purchase was made

Paul_Hogan

Farm Heroes Saga is no longer launching after I made the purchase of XS Gold Bars package. Clicking the icon to launch the game, it immediately says force close the game. I have a Samsung Galaxy J7 V. 

Lady_Choo

Hi, It sounds like there is a glitch there. It is probably related to buying the package but not caused because of it if that makes sense. Did you get your gold? If not I will give you the purchase issues link to contact. 

If you did get your gold but its crashing, I am going to give you the troubleshooting link. Please follow all steps and it should sort it

Trouble shooting

Purchase problems

Lady_Choo

Hi, It sounds like there is a glitch there. It is probably related to buying the package but not caused because of it if that makes sense. Did you get your gold? If not I will give you the purchase issues link to contact. 

If you did get your gold but its crashing, I am going to give you the troubleshooting link. Please follow all steps and it should sort it

Trouble shooting

Purchase problems