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Hi Janet, thank you for using King care.
There are some steps to take that might help but unfortunately the one that tells you to uninstall the game will make you lose any boosters you have saved. The reason for this is because they are saved to your device rather than the game. This is usually a good way of removing problems though so it is up to you.
Try the troubleshooting here.
When you say crashing, do you mean the game just keeps going back to the home screen?
If after following all the advice it still doesn't help, could you reply back with your ios version, app version and device model number so I can escalate it as an issue.
Thank you