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I do not get my rewards, I am playing a lot but I do not get prizes when 8 win challe

I play a lot but I never get any prize or rewards when I win challenges. I have updated everything so this is not a problem.

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Yes it’s the same for all iOS devices

I am using an iPad, would the troubleshooting work for an iPad?

Ok. Could you try this troubleshooting here please and see if it helps

Both main levels and events.

No not a specific one. Any time I win a new phase And there are rewards, I do not get them. Even when it is an event that I win. I just completed 800 and I did not get the rewards from the Choo Choo Challenge.

Hi Patricia, thank you for using King care.

Is there a specific event you are not getting rewards for? I assume it is the events not the main levels?

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