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Unauthorised purchase

Sarah_Charlton
Sarah_Charlton Posts: 1 Newbie

My nephew has made some purchases on games without my permission. How do I get my money back? I have deleted all games now but I can't afford to lose the money .please help?

Answers

  • Lady_Choo
    Lady_Choo Posts: 25,488 Pet Rescue Moderator

    Hi Sarah,Β 

    We cannot deal with payment issues on King care, but don't worry, I have a link to those that can.

    Follow this linkΒ and the contact link is on it.

    Sorry I cannot give you immediate help but they are the best people to deal with it :)

    You don't need to delete all games just for your information, just make sure that you either turn inapp purchases off, or as I do, I make sure that I require a password every single time to buy. It stops me nudging something with my finger too.

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