Why don’t I get Magic Beans anymore on Farm Heroes?

Nicole_Jirsa

I used to get magic beans after passing a level and now I don’t. Haven’t for a while. Are there no longer magic beans in the game?

Lady_Choo

Hi Nicole, 

Firstly, are these new levels you are passing? You haven't already passed them previously? You should still be getting beans for every new level you pass. 

Can you also have a look at this troubleshooting guide please and let me know if it helps. 

https://care.king.com/en/blog/article/is-your-game-crashing-on-an-ios-device

If this doesn't help, could you get back to me and let me know your ios version and device please

Nicole_Jirsa

It happens on new levels that I have never done before. I tried all the troubleshooting tips, updating, restarting, re-installing, etc. I luckily passed a level in just a few tries to test it and still no beans. It only gives me gold bars. 

Lady_Choo

Thank you....can you let me know your device and iOS version, so I can pass it to the king care team for investigation please  

Nicole_Jirsa

I have iOS version 31.1 on an iPhone X.

Lady_Choo

Thank you for the info, they are forwarding it to the studio  

Nicole_Jirsa

I just passed another level and this time it gave me beans. I am trying to pass another level to see if it continues.

Lady_Choo

Oooh Fingers crossed