Still cant open farm hero’s saga I am signed in app says its active still wont open

Gayle_Guthrie

Farm hero’s saga will NOT open when I go to open just brings me back to my apps on iPad did all the fixes still wont open for days now,, 

Describe your question in more detail here (at least 40 characters please)

Lady_Choo

Hi Gayle, I hate it when it does that!

When you say you tried all the fixes, did you try everything in this article?

https://care.king.com/en/blog/article/is-your-game-crashing-on-an-ios-device

Please could you also see this too in case this is anything to do with it

https://care.king.com/en/candy-crush-jelly-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

If its not that, could you let me know which device and ios version you have, and also your app version. What troubleshooting you have done exactly as I will need it to pass on to the King team.

Thank you

Lady_Choo

Hi Gayle, I hate it when it does that!

When you say you tried all the fixes, did you try everything in this article?

https://care.king.com/en/blog/article/is-your-game-crashing-on-an-ios-device

Please could you also see this too in case this is anything to do with it

https://care.king.com/en/candy-crush-jelly-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

If its not that, could you let me know which device and ios version you have, and also your app version. What troubleshooting you have done exactly as I will need it to pass on to the King team.

Thank you