Level down after reinstallation of the game

Yeechan

since the game has shut down suddenly after using rewards for few times, I decided to reinstall the app. The original level is 1188 but after reinstalling it and logging in, the level is down to 1111. I don’t know what I can do.

Lady_Choo

Hi Yeechan, were you previously logged in with Facebook or the Kingdom? It sounds like your game needs to sync