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Not receiving rewards I win in special events.
alekhya51292
Posts: 34
Level 3
in Support
Hi. I am not receiving rewards I win in special events properly. I have complained earlier and a moderator helped me by sending those items. But then again the same is repeating. I won rewards in Choo Choo challenge but didn't receive them. Do I have to request each time like this?? What's the problem exactly and how do I fix it?
Answers
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Hi alekhya51292!
Which version of the game do you have installed? I think you can solve the issue by installing latest version. Another tip is to check if the game connects correctly online. This page might help you out: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
Cheers :-)
