I’m not receiving rewards for passing levels in special events.

Question

Every time I pass levels in the special event challenges I never receive my reward boosters. However when I pass levels in choo choo challenge I get the time reward, but never the reward boosters. Please help

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Lady_Choo · Answer

Hi Jenn18 thank you for posting on King care.

Can you try the troubleshooting steps to see if they help and if they don't, I will pass it over to the team.

What I do now with these type games, I screenshot the rewards, screenshot my boosters before and after as well just so I know exactly what I should be winning. If you can do that and then upload the screenshot too it would be great. And also let us know which device and version you are playing on and your ios number. Thank you :)