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I purchased 100 gold bars last night and have not received them. My card was charged 3 time

Donna_King-2
Donna_King-2 Posts: 1 Newbie
in Support

Purchased 100 gold bars 3 times last night and have not received them.  My card was charged 3 times.

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Answers

  • Lady_Choo
    Lady_Choo Posts: 25,589 Pet Rescue Moderator

    Hi Donna, I am so sorry about that. Because it requires sensitive data we cannnot deal with it here on the forum, but the contact point is in this link here towards the bottom of the post. They will be able to help you :)

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  • yallen
    yallen Posts: 1 Newbie

    My purchases are not showing but my card was charged multiple times

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  • PummyRaj
    PummyRaj Posts: 41,189 Candy Moderator

    Hello @yallen 🤗 A Warm Welcome to our Wonderful Farm King Community!

    I am sorry to hear that you have not received your purchased items in your game 😕

    Since it has been couple of days, I am hoping that you already did contact the King Customer Support Team to help you with this issue!

    Please post back and let us know if you need any further assistance or clarifications.

    Thank you for posting in the Community! Have a Croptastic rest of the day 🍓 🍓 🍓

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