my games on the iPad mini crash all the time - please help

Jyoti_Parmar

Candy Crush, Farm Heroes etc all of the games either fail to load or crash all the time, I pay for additional moves and then they crash again - have switched off and logged back on etc but to no avail

_Elsa_

Hi Jyoti, let's try some troubleshooting first.  Follow the steps in this blog:  https://www.elsalanger.net/blog/troubleshooting-tips

Whatever you do, please do NOT uninstall the game unless all else has failed because you will lose all your boosters and lives.  Make sure to clear out the history daily.

Please let me know if this information cleared up the problem.

_Elsa_

Hi Jyoti, let's try some troubleshooting first.  Follow the steps in this blog:  https://www.elsalanger.net/blog/troubleshooting-tips

Whatever you do, please do NOT uninstall the game unless all else has failed because you will lose all your boosters and lives.  Make sure to clear out the history daily.

Please let me know if this information cleared up the problem.