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recover level

海绵_5614
海绵_5614 Posts: 1

Level 1

i connect the game by link the Facebook account, but it had been hacked and after i update the game my game level was lost, can have any solution to recover back?

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,338

    Good afternoon, I am so sorry, this one has only recently shown up on the site or I would have answered before now. I suspect it may have been in the moderating room because of trigger words. 

    Anyway, I am going to ask you to look at a link, if you cannot get it back, there is  a contact email form towards the end. Just make sure you select gameplay/lost progress to make sure you get through to the correct department, but they will be able to help you get back on track :)

    https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep

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