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🔥 Hot right Now in Farm Heroes Saga 🌶

Today I bought some coins so I could get 5 extra moves on Level 2056

gaudetl
gaudetl Posts: 1

Level 1
in Support
Today I was playing Farm Heroes Saga and purchased coins so I could have 5 extra moves.  It came up that purchase was successful but then your game froze.  Nothing I did would unfreeze it.  I closed it down and back up again, still frozen.  My other games worked fine. Then it ended the game.  When I checked my points it showed they'd taken the coins for my 5 moves but started the game over.  This is the 3rd time it has happened in the last year.  I'm tired of being ripped off so now 
I want at the least my coins back.

Answers

  • MarkHawk
    MarkHawk Posts: 4,061
    Hi there Gaudetl!

    Ughh - I'm sorry to hear you've had issues with your purchases  :open_mouth:
    Don't worry - all you'll have to do is to get in contact with our support staff and they'll help you out. Just fill in this contact form: https://soporto.king.com/contact - in the topic field choose 'Problems with purchase' and in sub topic field choose 'Purchased items not received' and support will help you out  :)

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