2 accounts

lauraspelman

My son opened an account using my email address. When I ask to reset the password I don't receive an email. When in the website I managed to create an account using the same email address. How can I save my progress now?

PummyRaj

Hello @lauraspelman!  Welcome to the "New" Farm Heroes Saga Community

Would you mind me asking few questions for my clarification!! 
1) I am guessing your son opened a Facebook account using your email address.  Did you forgot the password for your Facebook account?

2) I just tried "Forgot Password" link.  Then the Facebook sent a "Code" to my email.  When entered that code, I was asked to enter "New Password".  Did this not happen to you?

3) You said you have created an account on the website!  May I know which website were you mentioning?  Were you not asked to enter any kind password while creating that account?

Can you please reply to these questions?  You can simply click on "Quote" below this message OR you can see 
Type your Comment" in a box... you can write there.  

** The more information you provide, the more easy it becomes for the Community Managers to help you

Talk to you soon!  Have a nice day!