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What is my User ID and where can I find it?

Community_TeamCommunity_Team Posts: 1,858 System
edited November 2019 in Support

If you’ve ever had an issue with one of our games and have contacted us in the past, you may have been asked to provide your in-game user ID.

This is a question often met with a little confusion, is it my email address? Is it my Facebook name? Don’t worry, we are here to clear that up.

Your user ID is simply your personal identifier that lets us locate your account and provide you with better service and assistance.

Finding your user ID needn’t be a chore either, the process is very simple. Here's all you need to know on how to get hold of this number. 


Open the game app.


Select the in-game settings and disconnect the game from Facebook (if connected).

Go back to the Main Menu, select Play and then the cogwheel to find the Kingdom.

This is how it looks like if it is not connected: 


Double-tap on the King logo and voilà, the logo should disappear to reveal your User ID.



You should now have all the information needed to find your User ID.


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