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Please fix my inability to receive gold bars and unlimited lives rewards

hopefulgal
hopefulgal Posts: 2

Level 1

I'm not sure which email I used when I first signed up but I have made many many requests to support to fix my issues, to no avail? And I have no profile tab in my game to find out? Can someone ease help me?

Best Answer

  • _Elsa_
    _Elsa_ Posts: 37,531
    Answer ✓
    Hi @hopefulgal maybe you should start a brand new account and then complete the contact form.  Once you write them, they can go into your new account and manually add your progress back.

Answers

  • _Elsa_
    _Elsa_ Posts: 37,531
    Hi @hopefulgal, where are you making your requests for help?  Where are you playing the game - Facebook or the Kingdom?  If it's through the Kingdom then I am going to ask you to please complete this contact form:   

    https://soporto.king.com/contact



  • hopefulgal
    hopefulgal Posts: 2

    Level 1

    I do not know where I'm playing it but it is connected to Facebook. And as I said previously I don't even know the email I used when I began playing it was years ago and I have many due to being locked of my Facebook account for a year so I had to start a new one with new email address?
  • _Elsa_
    _Elsa_ Posts: 37,531
    Answer ✓
    Hi @hopefulgal maybe you should start a brand new account and then complete the contact form.  Once you write them, they can go into your new account and manually add your progress back.

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