No internet connection on farm heroes saga even though my device is connected to my wifi

paynee

Please help with the above 

Cezdiamond

Hello paynee! 
You have landed in the Candy Crush Saga area, I will move this thread to Farm Heroes Saga for you so that someone can answer this :-) 

Lady_Choo

Welcome to the community @paynee!
can you try connecting with a mobile connection if using WiFi, see if that changes anything? Or WiFi if using mobile connection. 
Also can you check for updates...if that doesn’t help, have you saved your progress via the kingdom or Facebook? Have you any saved boosters? If yes to the save and no to boosters, try reinstalling it and that should clear it. It’s more likely a device issue as the game is stable as far as I know right now. I do know sometimes though if the signal is not so great, old data doesn’t get refreshed and it shows no connection.