Everytime I log in the game freezes & kicks me out

beckigropper

Everytime I log in the game freezes & kicks me out. I have to log in 6 or 7 times before I  can actually play. Then after playing once it starts kicking me out all over again

Lady_Choo

Hi @beckigropper and welcome to the community. 
I deduce from what you say that you are playing on a mobile or tablet? That is so annoying, but we need to do some troubleshooting to start with. Could you let us know which device/OS you are playing on and the version, have you checked for updates in the store? And then I can get you the troubleshooting files  

Lady_Choo

Hi @beckigropper and welcome to the community. 
I deduce from what you say that you are playing on a mobile or tablet? That is so annoying, but we need to do some troubleshooting to start with. Could you let us know which device/OS you are playing on and the version, have you checked for updates in the store? And then I can get you the troubleshooting files