Farm Heroes smoke blocking level 384 from opening

DeSmith123

How can I fix it

MarkHawk

Hi DeSmith123! Welcome to the Farm Heroes community

Those smoke signals might be clouds signalling that you are at the end of levels. There are many more levels available once you update the game on your app store 

Let me know how you progress

DeSmith123

Hello Mark

Thanks for your response.

The game is on my computer.  How do I update there?  I've deleted the game and then opened it again and the game remembered where I left off.  Any help would be appreciated.

Thanks so much

Debbie

MarkHawk

Hi Debbie,

Sorry - I thought you were on mobile as this could have explained why you had clouds covering the later levels.

Any chance you can grab a screenshot and post here?
This will make it easier to pinpoint where the issue is.

DeSmith123

I tried to do that in the last note

  all that posts is the square. 

Thanks so much

MarkHawk

Thanks for the update Debbie,

I'll escalate this to the game studio.

In the mean time I suggest you try the following workaround:

Install the game on a mobile device, start it and connect it to Facebook. From here you should be able to play the next level.
Once you have completed the next level your progress will sync back to Facebook and you should now be able to continue the game.

DeSmith123

Thanks....I'll give that a try